SSM Health’s Quality Principles
•Patients and other customers are our first priority.
•Quality is achieved through people.
•All work is part of a process.
•Decision-making by facts.
•Quality requires continuous quality improvement.
Through our participation in the healing ministry of Jesus Christ, communities, especially those that are economically, physically and socially marginalized, will experience improved health in mind, body, spirit and environment within the financial limits of the system.